Payment Options

Please click on the "Pay Now" button to make a payment online or to change saved payment methods:  Pay Now

Please dial 1-844-791-1414 to make a payment over the phone. For best results use a land line that is physically connected. Cell phone and wireless phone signals do not always transmit accurately.

For more information or help, please call Utility Customer Care Center at 503-588-6099.

Mail a check with the utility bill payment stub to:

City of Salem Utility Billing
PO Box 2795
Portland OR 97208-2795

You can drop off a payment for your utility bill at one of the following drop box locations listed below. DO NOT PLACE CASH IN THE DROP BOX.

1. City of Salem Civic Center, Liberty Street drive-through, Salem, Oregon
2. City of Salem Civic Center, 555 Liberty Street SE, Salem, Finance Department, Room 230, Salem, Oregon
3. West Salem Public Library, 395 Glen Creek Road NW, Salem, Oregon
4. Public Works Operations, 1410 20th Street SE, Building 2, Salem, Oregon
 MAP

For those customers who need to have payments posted immediately, pay in person at:

City of Salem Finance
555 Liberty Street SE, Room 230
Salem OR 97301

Service Hours: Monday-Friday 7.30 a.m. to 5 p.m. except City Holidays.