City of Salem Utility Billing

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Contact Us

City of Salem Utility Customer Care Center
Phone: (503) 588-6099
Fax: (503) 588-6480
Email: [email protected]
Service Hours: Monday-Friday: 8 a.m. to 5 p.m.

Customer Information

Frequently Asked Questions
Payment Options
Utility Information and Updates
How to Read Your Utility Bill

Programs

Donation Programs:

Environmental Assistance
Emergency Utility Assistance Donation

Customer Assistance Programs:

Utility Payment Assistance

Utility Rates

Utility Rates and Other Fees
Utility Bill Estimator

System Availability

Utility Billing System will be unavailable every Saturday morning between 2:45 a.m. and 5:15 a.m. due to maintenance.

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