Frequently Asked Questions.

To cancel a registration and/or request a refund, please call Parks & Recreation Customer Service at 503-588-6261.
  • Click “Login” button from the top right corner of web page (if you have not logged-in already).
  • Click your "User Name" from the top right corner of the web page.
  • Click "Email" to go to the "Change Email Address" screen.
  • Click "Submit" button to save the changed email address.
  • Click “Login” button from the top right corner of web page (if you have not logged-in already).
  • Click your "User Name" from the top right corner of the web page.
  • Click "Password" to go to the "Change Password" screen.
  • Click "Submit" button to save the new password.
  • Click “Login” button from the top right corner of web page (if you have not logged-in already).
  • Click your "User Name" from the top right corner of the web page.
  • Click "Address/Phone" to go to the "Review/Change Address and Phone(s)" screen.
  • Click "Save Changes" button to save the updated values.
In order to make an online payment you must be using one of the following browsers: Firefox version 3.5 or newer; Chrome version 10 or newer; Microsoft Internet Explorer 8.0 or newer; or Safari version 3.2.1 or newer. Also, your browser must be enabled for both JavaScript and Cookies. To enable your browser for JavaScript or Cookies, please consult your browser documentation.